Remove previous version
- Uninstall all earlier versions of ArcGIS software, including Desktop, ArcInfo Workstation, Tutorial Data, and any ArcGIS extensions (e.g., Image Analysis) before installing the current version. UITS recommends that you use ESRI's Uninstall Utility (provided by ESRI) to help you locate and remove previously loaded ArcGIS products in preparation for installing a new version of ArcGIS.
- After uninstalling earlier versions of ArcGIS software, UITS recommends defragmenting your computer's hard drive before you install the current ArcGIS software; see In Windows 7, Vista, and XP, how do I defragment my hard drive?
Install ArcGIS Desktop
- Download ArcGIS Desktop 9.3 from IUware. You receive permission to access this software upon purchase of an ESRI license through UITS.
Note: In Windows 7 and Vista, you will need administrator rights to install this software. You might also need to disable the User Account Control (UAC) function. To view and change your user accounts, from the
Start
menu, selectControl Panel
, and then openUser Accounts
. - Download the file to your computer, and then extract the software files to the default location on your hard drive (
C:\IUware Online\ArcGIS Desktop 9.3
); see What are compressed or archived files, and how do I open them? - When the
ArcGIS 9 Startup
window appears, clickInstall ArcGIS Desktop
. - At the Welcome screen, click
Next
to continue. Accept the license agreement, and then clickNext
. - Select
Define the License Manager later
, and then clickNext
. - Choose the product level for your license type, and then click
Next
. For example, if you purchased ArcGIS ArcView, selectArcView
.If you are unsure of your license type, you can change the product level after installation. The same files are installed for ArcView, ArcEditor, and ArcInfo.
- Choose
Complete
, and then clickNext
. - Select the default location (
C:\Program Files\ArcGIS\
) on your hard drive, and then clickNext
. - You may be asked to install Python 2.5.1 if it is not already on your computer. Install the software to the default location (
C:\Python25\
) on your hard drive, and then clickNext
. - In the
Ready to Install Application
window, clickNext
again. The installation may take up to 15 minutes. - When the installation is complete, click
Finish
. You may see aVisual Basic for Applications (R) Core
window appear. Do not close this window; it will close automatically.
Install ArcGIS Desktop 9.3.1 Update
- Download ArcGIS Desktop 9.3.1 Update from IUware. You receive permission to access this software upon purchase of an ESRI license through UITS.
Note: In Windows 7 and Vista, you will need administrator rights to install this software. You might also need to disable the User Account Control (UAC) function. To do so, from the
Start
menu, openControl Panel
, and then clickUser Accounts
. - Extract the downloaded software files to the default location on your hard drive (
C:\IUware Online\ArcGIS Desktop 9.3.1 update
); see What are compressed or archived files, and how do I open them? - When the
ArcGIS 9 Startup
window appears, clickInstall ArcGIS Desktop
. - On the Welcome screen, click
Next
to continue. Accept the license agreement, and then clickNext
again. - After the update has successfully installed, click
Finish
to exit the installation.
Install Keyless License Manager
Note: In Windows 7 and Vista, you will need administrator rights to install this software.
- Uninstall any previous version of ArcGIS License Manager, as well as any Sentinel System Driver/Sentinel Protection Installer software; see the Remove previous version section above.
- To obtain your computer's MAC address, which is necessary for a license request, first open a command prompt window. Enter
getmac
and note the physical address.
- If you purchased an ESRI license from UITS, send your MAC address and hostname to the UITS GIS Support Specialists, with
ArcGIS 9.3 license request
in the subject line. Use your Indiana University email address, as requests from outside the organization will be denied. - Once you receive the license file, save it to your computer.
- In the
C:\IUware Online\ArcGIS Desktop 9.3\License
folder, double-click the license manager setup file (LMSetupKeyless.EXE
). If you do not have this setup file, download the ArcGIS 9.x License Manager Update from ESRI Support.Note: If you are running the 64-bit version of Windows Vista, right-click the
LMSetupKeyless.exe
file and selectRun as Administrator
. The ArcGIS Keyless License manager has a known ESRI issue with the security features for Vista's User Access Controls on a 64-bit system that prevents normal installation. - The
ArcGIS 9 License Manager Setup
window will appear. ChooseI received the license file by email and have saved it to disk
. - Browse to the license file, select it, and then click
Open
.
- Click
Next
, and thenNext
again, and then clickInstall
. - Click
Yes
when prompted to restart your computer, and then clickFinish
. - After the restart, from the
Start
menu, openArcGIS Desktop Administrator
. - In the
License Manager
folder, change the "Not_Set" variable to your computer's hostname; see In Windows, how do I find my computer's hostname? If you see the message "The computer you chose is not a valid license server...", you may need to manually start the license service; see Restart your local license manager service. - Click
OK
to close the ArcGIS Desktop Administrator. - Open ArcGIS ArcMap to confirm a successful installation.
Install License Manager for sentinel key
Note: The sentinel key is a piece of USB hardware. If you do not have a sentinel key, see the Install Keyless License Manager section.
- The license manager for ArcGIS 9.2 and earlier versions will not work with ArcGIS 9.3 due to updates on the license component for this application. Uninstall any previous version of ArcGIS License Manager before installing the ArcGIS 9.3 License Manager; see the Remove previous version section above.
- Uninstall any Sentinel System Driver/Sentinel Protection Installer software.
- Plug in the USB ESRI sentinel key. Let Windows find the appropriate drivers for the key.
- In the
C:\IUware Online\ArcGIS Desktop 9.3\License
folder, double-click the license manager setup file (LMSetup.exe
). If you do not have this setup file, download the ArcGIS 9.x License Manager Update from the ESRI Support web site. - Select
I received the license file by email and have saved it to disk
. Browse to the license file (provided by UITS), select it, and then clickOpen
. ClickNext
to continue. - You will see a summary of the license file. Confirm that the expiration date has not passed, and then click
Next
. - Click
Install
. - When installation is complete, you will be asked to restart your computer. After saving your work in any open applications, select
Yes
, and then clickFinish
. Make sure that you leave the ESRI sentinel key plugged in while your computer restarts. - After the restart, from the
Start
menu, openArcGIS Desktop Administrator
. - In the
License Manager
folder, change the "Not_Set" variable to your computer's hostname; see In Windows, how do I find my computer's hostname? If you see the message, "The computer you chose is not a valid license server...", you may need to manually start the license service; see Restart your local license manager service. - Click
OK
to close the ArcGIS Desktop Administrator. - Open ArcGIS ArcMap to confirm a successful installation.
Check for software updates
After installing ArcGIS Desktop, download and install the latest service patch from the ESRI Support Center. ArcGIS will not function optimally without the latest service patch.
ERDAS IMAGINE compatibility
Installing the ArcGIS license manager may disrupt the ERDAS IMAGINE license manager if you run both ArcGIS and ERDAS IMAGINE. If you have problems with ERDAS IMAGINE, reinstall the ERDAS IMAGINE license manager. For best results, UITS recommends that you install ArcGIS first and then ERDAS IMAGINE.
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